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Claims management is an important part of managing your insurance costs. Many times when it comes to claims, the same person who handles the claims also certificate requests and renewal questions. It’s rare to even find a dedicated claims person at an insurance office. At Metropolitan Risk Advisory we go much deeper.
We realized early on that managing a client’s claims will yield significant financial returns. At Metropolitan Risk, we have a dedicated workers compensation, general liability, & auto adjuster to advocate on the employer’s behalf as the price that one pays for insurance is directly related to the claims performance on one’s account.
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Our DEEP Comp, Liability, & Auto Adjuster set up a specific claims protocol separately for each line of insurance to compress the size of businesses’ claims. This simplifies the renewal process and allows for the best insurance markets to be captured so prices can be leveraged in the business’s favor.
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Find out more information by filling out the form below or give us a call at
(914) 357-8444
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[av_heading heading=’Our Claims Management Procedures In 3 Steps ‘ tag=’h3′ link_apply=” link=’manually,http://’ link_target=” style=’blockquote modern-quote modern-centered’ size=” subheading_active=” subheading_size=’15’ margin=” padding=’10’ color=” custom_font=” custom_class=” id=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=”][/av_heading]
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Report The Incident
Our clients know as soon as an accident or incident occurs on a worksite to input the incident into our proprietary claims management software system O.O.D.A. Risk. When a claim is reported to us, it’s the first step of a long process to get our client a result instead of an outcome
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Claim Assessment
After our claims management team gets your claim, they assess the claim to see what the next steps of action are. It is important for supervisors and business owners to collect as much information as possible when an incident occurs. By tracking and managing claims and why they occur, it helps lower costs.
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Plan Of Action
Depending on what our claims management team finds, your organization will know whether the claim needs to be reported to the OSHA board and what the next steps for the claim are. A plan of action can include a return to work plans if the injury wasn’t serious or long term plans for the employee.
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[av_heading heading=’DEEP CLAIMS TESTIMONIAL’ tag=’h2′ link_apply=” link=’manually,http://’ link_target=” style=’blockquote modern-quote modern-centered’ size=” subheading_active=” subheading_size=’15’ margin=” margin_sync=’true’ padding=’6′ color=” custom_font=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” id=” custom_class=” av_uid=’av-kfijejzd’ admin_preview_bg=”][/av_heading]
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[av_testimonial_single src=’3025′ name=’Jim Parker & Mary Beth Dooley’ subtitle=’Proprieters – Red Hat on the River’ link=’http://www.RedHatBistro.com’ linktext=’RedHatBistro.com’ av_uid=’av-keavs’]
“We were so lucky that all of our insurance moved to Metropolitan Risk before Sandy hit. Their claims team was literally on site within hours, taking us through each and every step—like a member of the family. At that awful time, when we felt so vulnerable, it helped tremendously to know that we had Mike in our corner. It sounds corny, but he really cared.
We had no idea how much better protected we were until the checks came through (at breakneck speed) and realized it was twice what we would have gotten from the previous coverage. They knew what we needed better than we did. You cannot go wrong with the folks at Met Risk.”
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[av_heading heading=’The Metropolitan Risk Difference’ tag=’h2′ link_apply=” link=” link_target=” style=” size=” subheading_active=” subheading_size=’15’ margin=” padding=’10’ color=’custom-color-heading’ custom_font=’#00108e’ custom_class=” id=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av_uid=’av-2cetki’][/av_heading]
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High insurance costs are ultimately a symptom of your past losses. That’s why we built our proprietary O.O.D.A. Risk Management System which allows you to easily manage your risk management program. Our web-based design offers handy tables and charts, frequently updated claims, and policy data. We give you access to all kinds of claim criteria like causation, location, and even body part. We also tell you how your claims directly affect your costs.
With this system, you won’t need to wait until renewal to know where your costs are heading. You will have real time access to reports such as your loss pic and loss ratios, and all risk related activity. You can collaborate with both your team and ours directly inside the system. One source of data so we can all work toward the same goal, lowering your risk. Contact us for a free demo.
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We have partnered with ThinkHR to provide you with a powerful tool to make quick, accurate and intelligent Human Resources decisions. Businesses across the country are calling it the best HR resource they’ve ever used.
ThinkHR doesn’t make you talk to a machine. Instead, you get access to real live HR professionals. If you don’t have a Human Resources department, now you do! If you have one, make their lives easier, with ThinkHR.
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We think that lasting success stems from accountability – from trust. With our annual check-up, and regular coaching calls, our staff ensures that we’re on top of your account. This check up often includes:
- Loss History Evaluation
- Mod Analysis
- Audit Verification (Audits frequently have errors, the ones we find could mean a check in the mail for you)
- Insurance Marketing Strategy
- Important Claims Updates
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Timing after an accidental is critical…and the hours immediately following the accident can affect your risk tremendously. Our new mobile app will help you and your employees manage your risk quickly and efficiently.
Our mobile application will offer your supervisors & employees the most convenient way to report safety incidents, hazards, and claims to management. You can also call our 24/7 Claims Hotline.
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[av_icon_box position=’left_content’ icon_style=” boxed=” icon=’ue80b’ font=’entypo-fontello’ title=’COMP CARE’ heading_tag=” heading_class=” link=’page,599′ linktarget=’_blank’ linkelement=” font_color=’custom’ custom_title=’#3f3f3f’ custom_content=” color=’custom’ custom_bg=’#e87b00′ custom_font=’#ffffff’ custom_border=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” av_uid=’av-g671gd’ id=” custom_class=” admin_preview_bg=”]
COMP CARE sets the standard in workers’ compensation cost containment, which is a common issue. The program focuses on preventing injuries from happening in the first place, instilling procedures for when an injury does occur, and managing claims with the goal of getting the employee back to work as soon as possible. For more information on COMP CARE click here.
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We have the ability to bring you best in class fleet safety technology at a cost effective price. This could include:
Video in every vehicle – Patented vehicle data and video event recording technology, combined with a comprehensive driving performance program. Helps protect drivers on the road, and improve results for fleets everywhere.
Telematics – helps you turn comprehensive data on engine diagnostics, speeding, harsh braking and more into timely corrective action.
Web-based MVR monitoring – ensures that you know when a driver receives a new violation (daily, weekly or monthly depending on state).
Decal Based Monitoring – Our vendor’s pioneering decal-based driver monitoring has delivered exceptional ROI for more than 20 years — and it’s even more valuable as a complementary component.
Plus – Cell Phone Monitoring, Training, & Coaching
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Request A Meeting With A Risk Advisor
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