Category Archives: Claims Management

Claims Management, Construction Practice Group Content, Workers Compensation Insurance, Workers Compensation Premium Audits

Why You Need Claims Management on OCIP Workers Compensation Claims

Image

CCIP or OCIP Workers Compensation claims can cost you a lot.

Contractor Controlled Insurance Program (CCIP) and Owner Controlled Insurance Program (OCIP) are insurance programs that are designed to “wrap up” most, if not all, all of the insurance needs for a project and generally include general liability insurance, workers compensation insurance, builder’s risk insurance and excess or umbrella insurance coverage as well.  The owner or general contractor of the OCIP / CCIP purchases workers compensation for all enrolled contractors; relieving them the responsibility of purchasing and providing coverage on the sub contractors workers compensation policy.  The insurance company issues a “master” policy to the OCIP / CCIP owner. Each individual sub contractor is assigned an individual policy number. Think of it like a mother with children.  The “mother” has the master policy and all of the “children” or sub-contractors, have an individual policy number.

When claims arise, somebody sends the individual contractor’s policy a code. This allows the loss experience to follow the contractor, not the OCIP / CCIP owner. Claims occurring on an OCIP/CCIP project will impact your EMR the same way as claims occurring on non-OCIP work.  For this reason, you still need claims management on these claims.

For those who don’t understand the impact of the EMR:

Assigned to your company is an EMR stands for Experience Modification Rating. This tells the state, potential clients, and the insurance carriers how well you are managing your employee injuries. The higher the integer (factor) the worse your workers compensation claims and employee injuries are. Although the OCIP/CCIP provides the workers compensation coverage, these claim statistics follow your individual company irrespective of who actually pays for the loss. Further, the EMR facotr predicates your credits or surcharges on your own workers compensation policy. This EMR factor increases or reduces your insurance costs. 

OCIP owner’s insurance company or third-party administrator manages workers’ compensation claims arising out of an OCIP project.

The claim handler gives primary consideration to the OCIP owner and ignores the fact that the individual contractor is also an insured.  For this reason we strongly recommend contractors continue to apply their own internal BEST PRACTICE reporting procedures so they can track and maintain their own records internally as these employee injury claims will still impact your organization.   Best practice claims procedures were designed to ensure critical information is gathered early on and documented which allows the claims to settle faster and a much lower payout. The longer the delay in reporting the claim, the higher the payout. The payout can increase as high as 40% or more.   

By managing claims in a similar way we encourage them to be, this will lessen the financial impact on both the employee and the business. We encourage you to have a point person within your organization who is tasked with closing out every open claim if you are not doing so already.

 
An action plan should associate with each employee injury claim to be complete. Insurance marketplaces frown upon open claims when you bring your account out to market for price quotes. Further, they impact your EMR adversely as well.

Reporting, monitoring, and closing out all of your employee injury claims.

These are key takeaways respective of OCIP / CCIP programs your company may be enrolled in.

This is irrespective of who is actually writing the claims check. The worker’s comp claims report to the Wrap administrator and will follow your company in the form of the EMR. Your state’s workers’ compensation rating board or the NCCI (National Council of Compensation Insurance) gives you this.

This drives the ultimate cost of your worker’s compensation insurance premiums in the form of either surcharges or credits. If your EMR exceeds 1.2 you may not be eligible to bid on certain federal contracts which has an “opportunity cost.” Some General Contractors may set a maximum allowable EMR of 1.0.  No sub-contractor with above a 1.0 can bid on future work with that GC.

CLICK HERE to download our FREE GUIDE.

You keep building, we will keep helping you manage your risk so you can win future work.

 

If you found this helpful please share on social media so we can keep producing quality content to help your business remain cost efficient, cost consistent.

Claims Management, Construction Practice Group Content, General Liability Insurance, Workers Compensation Insurance

Why NY Construction Insurance May Be Toxic To Your Profits

Why NY Construction Insurance May Be Toxic To Your Profits

I was having a beer with a friend of mine at a golf outing recently. He’s an accountant in the construction practice group at a major accounting firm. I told him the story about a construction company I met with recently that was underpricing their jobs pretty significantly. For every $1 in contract value they were awarded they are losing over 14 cents. He smiled and told me he sees that all the time.  Major companies over expand into markets or trades they don’t fully understand losing their bonding capacity, or worse plain going under. Often it’s a result of not being tight in knowing their true cost of goods and services; construction liability insurance and construction workers compensation insurance being prime culprits.

I will highlight one significant area we see errors;  job costing errors due to improper insurance cost allocations.  Most construction companies fold insurance costs under their “general conditions” within their construction budgets. If your working in NY it’s a major budgetary component. The challenge is pricing the job at your current insurance cost structure. Contingent on when the job starts that cost structure can change pretty dramatically at renewal, especially in a rising rate environment. If your working on margins of 10 % or less you can easily see how your profits evaporate or worse losses materialize. If the insurance cost increase is high enough you can lose a whole year’s profit in one email. Unfortunately, we see this all too often.

What This Means

“Yeah we get that genius but how can you prevent that?! “ To be clear you can’t prevent it entirely however you can manage the fluctuation to an acceptable level so you can adjust your future pricing to accurately reflect your true costs; here’s how.

Much of what we espouse in terms of risk management has to do with simple protocol and the timing of that protocol. Simply put it’s not just doing “the thing”, but when you do “the thing”. Sort of like closing the barn door BEFORE the horse leaves rather than after….. It’s not simply closing the door, it’s when.

Step 1: Know Your Loss Pic By Line of Insurance:

It’s helpful to understand how the insurance marketplace sees you. Loss Pic is an industry acronym for Loss Picture or Loss Ratio. In simple parlance “how profitable is your account to the insurance company/marketplace ?” The Loss Pic or Loss ratio is a ratio of premiums you have paid in by line of insurance each year to the claims paid out each year. Each insurance product you purchase has a profitability component baked in by the carriers who provide the insurance to you; usually 50%. This means for every $ 1 in premiums the companies will make a profit if they pay 50 cents or less in claims.

Knowing this number for each policy will help you forecast where your insurance rates will be upon renewal. Too few construction companies take advantage of this information early enough as they believe they won’t know their renewal pricing until the line  of insurance renews. That’s flawed thinking. We can tell you within 10% standard margin of error where your renewals will be 6 months before you renew simply by knowing your loss ratio or loss pic for each line of insurance. By knowing your 5 year historical loss picture you can tell if the account is profitable to the insurance marketplace or if you’re running a temperature.

Step 2 : When you know the Loss Picture dictates a lot.

At Metropolitan Risk our clients can know their loss picture daily, at any time during the year because of our O.O.D.A. Risk system. Let’s assume you don’t have a Risk Management System. We coach folks to run the loss pic quarterly to see how well your accounts are performing, especially at the 6-month mark (mid renewal).  After running the loss pic if you see you’re running a temperature forecast how much of an upward adjustment you might see on your insurance renewal and bake that in to your job costing. Once you sign your contracts you’re locked in on the income side and lack the ability to increase your prices simply because your insurance cost increased. Your G.C. or owner does not want to hear your tale of woe, and woe it is if it’s cheaper for you to stay home and watch Dr. Phil than it is to build.

But, if you have losses running off and expect a decrease, lower your prices and grab market share. The point is you need to start adjusting your RFPs so when you win these future construction contracts you have tighter numbers relative to the actual cost of your construction liability insurance and construction workers compensation costs. If you’re off significantly you’re going to have profitability challenges in your future months as the insurance increase we are seeing are very substantial especially for poor loss histories.

Bottom Line

Bottom line is your insurance policies are NOT something that are managed 1 month before renewal. Best Practice construction firms understand how their construction general liability and construction workers comp claims are developing is a critical function to understand when your organization’s risk-based costs are starting to raise in temperature. Especially in large firms that have lots of activity.

Still have questions? Still want more info? To learn more or speak with a Risk Advisor Click Here to see how you can access your claims and loss pic calcs every day 365 24/7. 

Claims Management, Construction Practice Group Content, Food & Beverage Practice Group Content, General Liability Insurance, Human Services Practice Group Content, Risk Management, Transportation Practice Group Content, Workers Compensation Insurance

Why The Commercial Insurance Marketplace Fails Your Business

Simply put, the insurance claims goals between most commercial insurance buyers and the carrier / brokers heretofore named the insurance marketplace are misaligned.

Which Way ?

The goal of a savvy insurance buyer is to transfer as much risk to the carriers for the least amount of insurance premium. Most forget the first part, but that’s a whole other blog article. The goal of the insurance carriers is to charge as much over par as they can get from each insured ultimately driving their profits up. The brokers who place most of the policies are on the same food chain as the insurance carriers as their commission increases with the insurance premium. This classic tug of war is centuries old and describes most functioning marketplaces irrespective of the product or service.

Here’s the difference; you can gain much more control over the system that has been tilted for years against you. What drives your insurance premiums are your claims . Understand that when your premiums go up you are in effect rewarding your insurance broker for mishandling your account as they get a raise and you lose valuable profits. This happens because no one is focusing on the root causes and frankly why should they when the stakeholders on the other side are richly rewarded . Understand that when you have insurance claims you drive up  your cost by allowing the insurance carriers to surcharge you , which in turn drives up your insurance brokers  compensation. Hence the misaligned goals ; yours versus the insurance marketplace.

When we meet potential new clients many  make the same statements in our initial meeting. Our insurance costs have risen dramatically from last year to this year which took us completely by surprise. Further our previous carrier has cancelled us, our broker gave us 2 quotes that were substantially higher and said “there is nothing they can do, you have too many claims”! You are forced to make a six figure purchasing decision usually within 48 hours of losing your coverage.

Whose fault is that? We would argue it’s the buyer that continues to purchase their insurance from the same brokers instead of demanding more. More data , quicker so you can proactively manage the risk components inside your business that are driving your costs. Having this information faster , more timely then allows you to deploy resources up front fixing the pain points in your business before your cost escalate dramatically , impairing your competitive position.

Understand insurance premiums are a very poor lagging indicator. They reset only once a year and are underwritten based on your companies 5 year historical claims data which moves up throughout the year ; silently. Generally over time reserves and payouts increase which is called loss development. What we see sadly time and time again is the folks who purchase the insurance look at this data only once a year, at renewal time which is way too late. That’s like applying for a mortgage on a home only to find out once your in contract that your credit score is a mess. Too late as your stuck with the mess and all the increased cost.

Unfortunately most businesses only look to their brokers to process a transaction rather than helping them build systems , metrics and accountability that drive results and not simply poor outcomes. The good news is really well run organizations have figured this out and have put these systems in place which is giving them a huge advantage in their risk based costs making them more competitive than the also rans.

The vast majority of the insurance broker community has failed their clients simply because it’s not in their best interest to help them prevent and manage claims. The commercial insurance buyers have failed themselves because they haven’t realized how their goals and the insurance brokers goals are misaligned , and have not held either their insurance brokers or carriers accountable for helping them manage risk , not buy insurance.

This November as you head to the polls we urge you to hold your lawmakers and politicians accountable instead of complaining about how incompetent and dysfunctional Congress is. While your at it don’t simply complain about how high your insurance rates are, vote for yourself and chose a broker that has a strategic plan and resources to help you prevent and manage claims rather than simply let you purchase overpriced insurance policies. It’s your future, just sayin…..

Claims Management, Risk Management

The One App That Could Lower Your Insurance Costs By 30 Percent

Mobile App Insurance

If you are still using paper forms to report claims, you are on the losing end of the cost battle. Every company struggles with lowering their costs. The winners understand that lower costs equal greater market share or higher profits – often both. We have maintained for years that the “Cost of Risk” is a significant expense variable that can be a huge differentiator as the white hot battle for organic growth becomes even more acute. Our main point: lower your cost of claims and the cost of your insurance will follow. Mobile app insurance can help!


Here are 5 reasons we think this simple app could be a huge game changer for most businesses. Not for simply what it does, but the insight and ability to manage and execute one of the most thorny and costly issues facing many companies today.  

    1. Decreasing Incident Notification Time Lowers Costs:  

      A Mobile App for claims allows you to report both claims and incidents on the fly. Lag time reporting is a critical benchmark if your goal is to reduce the cost of claims. Hartford Insurance Company analyzed millions of claims and determined that for the exact same injury costs increased by multiples each day the incident went unreported. Thus the same knee injury costs the employer up to 38% more if the incident went unreported for 3 weeks. A mobile app like this one cuts lag time reporting from days to minutes delivering huge value.

    2. Tracking Incidents NOT Claims is a Game Changer:

       Incidents show patterns of behavior and or failures in your means and methods as your company goes about its business. By tracking incidents and NOT simply claims, we can find patterns BEFORE they become an employee injury. Essentially by being very proactive you should be able to get to answers quicker and modify your methods to avoid or lower future claims.

    3. Data Becomes Executable:  The biggest issue we see with how companies use paper forms is that they simply throw them in a file. All the data points contained on that form are never collected and rolled up into a database to be culled for future insight to benchmark and compare periods, shifts, locations, supervisors e.t.c. Without this important step how do you gain enough insight that ultimately leads to lower injury rates and thus lower costs?

    4. Easy Way to Capture Important Safety Data:

      With a well designed mobile app, you can capture and record relevant safety information right at the scene of accident. You will be able to take photos, record audio, record videos, take witness statements, and even rate the severity of the accident. At the leadership level, the data a mobile app provides becomes actionable, curtailing risk at its source, lowering or preventing future occurrences.  

    5. Emergency Response:  

      By utilizing a well designed mobile app the goal is to gain a much quicker response time. Statistics show that you can lower claims by up to 48% for the same exact injury if you respond quicker. The mobile app should notify “ALL” stakeholders of an event . Then your response protocol kicks in so you gain control of the injury and the response and not leave it in the hands of your employees, the attorney’s and the doctors.

Concluding Our Mobile App Insurance

There are advancements and tools out there for proactive organizations to manage significant pain points like employee injuries and claims. Knowing the technology exists is the first step. Second step is to talk to a Risk Advisor to see how you could deploy this powerful technology in your organization.

While your competition is trying to lower their insurance costs by shopping their policies out with 3 brokers. They are trying to cram their claims challenged account into a market with exceptionally high insurance premiums. However, you take a different tact.

By focusing on your incidents AND claims you have positioned your company to receive the best quotes the marketplace provides. You knew the price you get from the insurance marketplace is a function of how well you manage your losses. This is why your unit cost structure is significantly less than your competition. Thus you stopped chasing markets for the best rates, and focused on your own internal results knowing the rest follows.

Still have questions? Still want mote info? Contact one of our risk advisors at 914-357-8444. Or, visit our website here.

Claims Management, HR Challenges, Workers Compensation Insurance

Late Reporting of Employee Injuries will Lead to NY Workers Comp Board Fines

At Metropolitan Risk, our best practice clients understand the critical importance of getting employee injuries into the workers compensation system. Each injury that goes undetected or unreported costs the employer up to 39% more for the same exact injury if unreported for more than 4 weeks. This is why Day of Injury protocol can be such a powerful tool if your goal is to lower the high cost of employee injuries.  Recently timeliness has become even more imperative as failure to comply with timely injury reporting not only drives your workers compensation costs up, it will now be a fineable offense through the eyes of the NY State Workers Compensation Board.

From Then to Now

In June of 2013, the eClaims for First Report of Injury (eFROI) was initiated which required all New York State Insurance Fund policyholders to report electronically all “First Report of Injuries” In addition, an expectation that all carriers not just the NYSIF will move to this electronic reporting platform. This eFROI mandate was went into effect on April 23rd, 2014. As a part of this mandate, effective May 23rd, 2014, all employers are required to use Form C-2F, which replaced Form C-2.

As of October 1st, 2015, the Board announced strict enforcement of  timely reporting ; assessing all available statutory penalties to EMPLOYERS for non-compliance in reporting claims.Fines range from $1,000 to $2,500 for late reporting of workplace injuries.  

What Should You Do About This?

Minor Incidents (Internal Incidents Only):

For all incidents that have resulted in a minor injury that only requires first aide of 2 or less treatments and/or lost time of not more than one day beyond the day or shift when the injury had taken place, you MUST complete Form C2-F which is a formal notice of incident. This form does NOT get submitted to the carrier or the NY State Workers Compensation Board. It must be kept in an internal file for no less than 18 years, love that, UGH! If you are a client of Metropolitan Risk it should be attached to the incident record in our portal for safe keeping, please retain your own copy for your internal records. This should be submitted to Metropolitan Risk within 24 hours of the incident.

Filing A Formal Claim:

If your employee has been injured, reported the incident to someone on your staff AND it DOES NOT fit the criteria of a MINOR INCIDENT (see above) you must complete and file a C2-F and submit to your workers compensation carrier of record. Please supply Metropolitan Risk a copy so we don’t keep pinging reminders at you that it needs to be done.

Please note if you are insured with the New York State Insurance Fund you must report the claim electronically by clicking HERE as they do not accept paper forms.

If you neglect to report the CLAIM via the C2-F Form or the NYSIF’s (eFROI)  within 10 days, the New York State Workers Compensation Board may be sending unwitting employers penalties for late reports per the aforementioned change of policy on October 1st , 2015.

New York State has secure procedures in place that allows them to track just how timely you are reporting claims. They have the power to issue a $1,000 fine or a $2,500 penalty directly to your company which maybe the policyholder of record if you neglect to report the claims within 10 days.  We are curious as to how this will be enforced as quite often the employers are not the first to know of a worker’s injury. Thus we recommend that a notice be placed inside each worker’s pay slip advising them that all workplace injuries MUST be reported within 10 days of the injury to be considered and leave it at that. Just to reinforce it. We are not certain how the State will rule when an employee reports an injury. We have inquiries into the State and will issue an advisory to clear some of these ambiguities up.

So, what should you do about all of this? Best practice firms in any industry will make sure to report all incidents to us within 24 hours. We will then guide you when we think it should be reported up to the carrier so as not to trigger a potential fine and reserve your rights as a policyholder.  As of October 1st, 2015 it’s not only a requirement of your workers’ compensation policy, but also the law in New York State.

Coming Soon: The Easiest Way to Report Claims:

We expect to have our mobile app deployed soon, which lets all stakeholders know an employee was potentially injured so our team and yours can jump on the incident. It will also guide you to the nearest medical center. You may even have an account right within the app.

We are also changing our incident reporting procedures for all client HR point people at the client level. You will be reporting the incidents directly into our website which is built to match the C2-F. Once complete you hit a button, the C2-F form will print for your 18 year record. Should we have to report this incident to the carrier we have all the info in our system and can report for you directly so you will be in compliance.

As of this writing we are still building the back end of the system. Until this is deployed, you will be responsible for reporting to the carrier directly as only you have the payroll records, etc.

We hope you find this notice helpful as we are continually working to make your lives more efficient. Any suggestions or recommendations are always welcomed. Thank in you in advance for your cooperation with these new changes in the rules and regulations with respect to NY Workers Compensation Insurance. Just want to be sure all our clients are up to date with the latest and greatest.

To download the C2-F Form directly, click here.

 

Kind regards,

Lisa Schorfheide

(914) 357-8444

lisas@metropolitanrisk.com

Claims Advocacy Supervisor &

Your Metropolitan Risk Claims Advocacy Team

 

Claims Management, Construction Practice Group Content, General Liability Insurance, Workers Compensation Insurance

Working on a Wrap Project: You’re Not As Protected As You Think

I work with high risk businesses every day, and sometimes, when I think I’ve seen it all, something new comes around to surprise me.

Many large construction projects will use a “Wrap” or an “OCIP/CCIP” (For more info on what this is, click here) for coverage. When many contractors get enrolled in these Wrap Programs, they often feel that they’re using someone else’s insurance and what happens on the site can never affect them. That couldn’t be farther from the truth.

Workers’ Compensation

First, let’s discuss the easy one, Workers’ Compensation. Even though it is true that any claims for that project will not show up on your policy Loss Runs, it actually does get reported to your Workers’ Compensation bureau (either state [NY, NJ] or national [NCCI]). The project payroll does this as well in order to calculate your business’s Experience Modification Factor (sometimes referred to as EMR). What this means is that all of your claims are being calculated for your personal experience rating, which will factor in surcharges or credits on any Workers’ Compensation policy you have inside or outside of your private policy.  

What to do?

You need to manage your wrap claims and payrolls the same way you should manage them on your private policy. You need to pull loss runs frequently and you need to manage your claims daily. You also need to manage the adjusters at these carriers regularly, so that the dollars being spent are being monitored – just as you would the checks from your checkbook. Because, as most companies have come to realize, Workers’ Compensation is similar to a high interest credit line. Whatever the carrier pays out on your behalf, you pay back with interest.  For more info on how to manage your claims inside your business, click here.

General Liability & Excess

So, generally speaking, if something happens on the jobsite (physical damage, accident, fire, lawsuits, etc.) the Wrap’s General Liability and Excess policies will cover you and your company, and defend you in the process by paying any settlements or claims. However, that factor comes into question under a number of circumstances, where the General Contractor’s or Property Owner’s Insurance company looks to implead against you, the trade contractor that enrolled in the Wrap to perform your work.

Why would they do that?

Well a wise person told me a long time ago, “Insurance is not about what it does cover, but what it doesn’t.” Insurance companies are in the business to make money, not pay claims. If they see an opportunity to push a claim to you, they invariably will!  

How can they do that?

There are a number of circumstances that could allow these insurance carriers to implead claims over to you, and get them outside of their policy and onto yours. Oh, and by the way, if you didn’t set up your policies properly, your insurance company may not cover you either, and you’ll have to pay these claims out of pocket. Isn’t that crazy?

Here’s an example:

You are working on a project that includes moving equipment or material around the site (as most do), then you have to unload your materials/equipment so that you can use them. Sometimes, it’s clearly not your responsibility to move them. But what about when you have to take them off of a truck and load them into the elevator and get them where you’re going to use them?  Or what about if they were going to be used on the ground?  Well, here lies an issue that most people don’t know.

Auto coverage is almost always excluded from the Wrap, so when the vehicle is moving around the site, it’s covered by the insurer of the vehicle or the operator of the vehicle.  However, what about someone who gets injured during the loading and unloading of the materials? Well, the injury/medical coverage/lost wages would be covered under Workers’ Comp (in NY especially), but what if the injured employee sues for negligence? Or seeks protection under Labor Law 240/241 in New York? The Wrap can implead this claim back to your company and you have to find coverage inside your own policy: General Liability, Auto, Excess, etc. Additionally, you have to hope that you set up your policies properly when you bound them and/or when you started this project, which most companies DO NOT.

Takeaways & Conclusions

First, you need to consult a Risk Manager to be sure that you’ve aligned your coverages and risk strategies properly before you start a Wrap Project.  Next, you need to enact a risk management strategy to both avoid and manage your claims, so they don’t spiral out of control. Lastly, be sure that your Risk Management strategy includes consulting a Construction Litigation Specialist, to be sure that you’re not missing important details that could put you out of business. For more info on how to enact a Risk Management Strategy and manage these challenges inside your business, click here.

 

**As it relates to this type of incident, after researching this issue a bit, the real question is whether this type of loss is a Commercial General Liability Loss (in which case it would stay in the wrap), or a Business Auto Loss (in which case it doesn’t).

These kinds of policies are generally supposed to be mirror images of each other so that no claim is covered on both. There are a lot of different cases discussing various situations, but the general rule seems to be that any accident involving loading or unloading of an auto will be covered on the automobile policy. See, e.g. Paul M. Maintenance, Inc. v. Transcontinental Insurance Company, 300 AD2d 209 [1st Dept. 2002].

Some cases impose an additional requirement that an unloading accident was connected to the “negligent use” of a motor vehicle for that accident to be covered under an auto policy, ABC, Inc., v. Countrywide Ins. Co., 308 AD 2d 309 [1st Dept. 2003].

Claims Management, Construction Practice Group Content, Food & Beverage Practice Group Content, HR Challenges, Human Services Practice Group Content, Loss Control, Risk Management, Transportation Practice Group Content, Workers Compensation Insurance

Does it Make Sense to Pay Injured Employees Twice or Even Three Times?

Unfortunately this is a question facing both interstate and intrastate trucking companies whose home office is in state “A” but they operate in states B,C,D,E. etc… These companies face what is called Multi-State Exposure. This occurs when a driver gets injured on the job in a different state from which his company is domiciled. What nobody tells these companies is that the driver has the ability to receive benefits from more than one state on your dime!

Competitive rates for Workers Comp Insurance in the trucking industry are difficult to obtain due to the difficulty the underwriter faces assessing the risk. Add multiple state workers comp laws into that equation and you have a recipe for high premiums, open claims and payouts that are double and even triple what they should be.

When an out of state claim happens, two jurisdictions come in to play. If the claim is handled by the company’s home state the driver will retain legal counsel in the state in which the injury occurred.  Once qualified to receive benefits from the home state, the driver can go the state where the injury occurred and receive additional benefits. This is known as “Piggybacking.” This is the cost of not fully comprehending the Workers Comp Laws in the states you operate in and this can certainly be an expensive lesson.

Continue reading Does it Make Sense to Pay Injured Employees Twice or Even Three Times? →

Claims Management, Construction Practice Group Content, Food & Beverage Practice Group Content, General Liability Insurance, Human Services Practice Group Content, Loss Control, Risk Management, Transportation Practice Group Content, Workers Compensation Insurance

Leverage These 3 Insurance Brokerage Services to Lower Your Costs & Gain a Competitive Advantage

In today’s evolving marketplace, many best practice firms are leveraging their vendor partners for extra services, driving extra value to their organization. The insurance brokerage relationship is one of the primary areas these firms are mining in order to drive down their unit costs and gain a competitive advantage.

Listed below are a few examples of the services these companies are leveraging through their insurance brokerage relationship.

Three services you should look to take off your plate next time you’re in the market for a new insurance broker.

Continue reading Leverage These 3 Insurance Brokerage Services to Lower Your Costs & Gain a Competitive Advantage →

Claims Management, Construction Practice Group Content, Food & Beverage Practice Group Content, HR Challenges, Human Services Practice Group Content, Risk Management, Transportation Practice Group Content, Workers Compensation Insurance

Using Light Duty Jobs to Lower Your Workers Comp Costs

Okay, you’re a business. You have employees that get injured, creating workers comp claims, and then driving up your premiums. More money spent. Unfortunately, some of these workers comp claims are unavoidable as there is no way to escape employee injuries all together. However, there IS a way to REDUCE this increase in your premium payments. How?

Implement Light Duty Work!

Continue reading Using Light Duty Jobs to Lower Your Workers Comp Costs →